Session Cancellation Policies

 

RH10 Coaching may cancel, postpone, or modify scheduled training sessions when weather conditions present a risk to participant safety or render facilities unsuitable for use. Circumstances that may require such action include, but are not limited to, severe cold or snow, extreme heat, heavy rainfall resulting in waterlogged pitches, high winds, storms, and any instance of lightning.

 RH10 Coaching retains full discretion to assess conditions and make decisions based on athlete welfare, facility safety, and the practicality of travel. Wherever possible, notification of cancellation or modification will be issued at least two hours prior to the scheduled session; however, rapidly changing weather may necessitate decisions being made closer to the start time.

In the event of cancellation, RH10 Coaching may extend any of the following sessions, relocate the session to an indoor venue where available, or provide an alternative remote session such as mobility work, performance analysis, or educational content. If extending sessions is not feasible, an additional session may be added at a later date.

Refunds are not provided for weather‑related cancellations, as such circumstances fall outside the control of RH10 Coaching, and any rescheduled or alternative session will be considered fulfilment of the original session. Should a training block be significantly disrupted by repeated extreme weather events, RH10 Coaching may, at its sole discretion, offer reasonable adjustments.

Parents and athletes are expected to monitor communications prior to travelling, ensure appropriate clothing for prevailing conditions, and assume that sessions will proceed unless an official cancellation notice is issued. All decisions are made with the primary objective of safeguarding participants and maintaining a safe training environment.

1‑to‑1 Cancellation Policy: Parents must provide a minimum of 48 hours’ notice to cancel or reschedule a 1‑to‑1 session. Any cancellation made with less than 48 hours’ notice will result in the session being deducted from the current block and it will not be rearranged. If RH10 Coaching cancels a session for any reason, the session will be retained by the athlete and carried over to a future date within the same block or the next suitable training window. All decisions are made to ensure fairness, consistency, and the smooth running of the coaching schedule.